FAQs

Our headquarters is located in Sydney, Australia. We also have regional offices in Switzerland, New Zealand, and Bahrain.

Our client’s money is completely held separately from INGOT Brokers’ money in a separately managed account with tier 1 Banks. INGOT Brokers is bound to hold a Professional Indemnity Insurance Policy (PIIP) to protect our client’s funds.

INGOT Brokers has been in business for more than a decade now. The company was founded in 2006.

In order to open a live trading account, you would have to follow the following simple steps: Go to our homepage; Hover your mouse over the top-right corner of the page; Press “Live Account” (highlighted in green); You will be directed to the account opening page; Choose the type of account you wish to open; Provide all required information and tick the agreement and acknowledgement boxes; Click “Open an Account”; You will be directed to your dashboard; On the dashboard, you’ll be required to upload some documents to complete the registration; Once you upload all the documents, you will receive an email confirming that your application is under review; Once our team approves your application, you will receive a confirmation by email; Go to Traders Hub and log in; On the dashboard, click on “Trading Accounts” and choose “Open a real account”; Fill out the form and click “open an account”; You will be directed to the Download Center; Check your email, you will have by then received the login name and password for the MetaTrader platform; On the Download Center page, select and download the MetaTrader platform that suits your device; Once the platform is downloaded, install it, open it, and enter your login name and password which have been emailed to you to start trading right away!

In order to open a demo trading account, you would have to follow the following simple steps: Go to our homepage; Hover your mouse over the top-right corner of the page; Press “Demo Account” (highlighted in white); You will be directed to the demo account opening page; Provide all required information and tick the agreement and acknowledgement boxes; Click “Open an Account”; You will be directed to your dashboard on Traders Hub Check your email, you will have received by then the login name and password for the MetaTrader platform; Inside the Traders Hub, go to “Resources,” click on “Download Center” and select the MetaTrader platform which best suits your device. Once the platform is downloaded, install it, open it, and enter your login name and password which have been emailed to you to start trading right away!

Yes, it expires in two weeks’ time.

Login to your Traders’ Hub account, click on the Fund Account tab, then click on “Deposit Fund” and choose the method by which you wish to deposit, and then proceed.

The waiting period will depend on the deposit method, for instance; some methods are instant such as Neteller and Skrill, while wire transfers usually take longer depending on the bank as well as the intermediary bank.

From your Trader’s Hub dashboard select Fund Account, from the menu on the left, and then select “Withdraw Fund” and choose the desired withdrawal method, enter the required information and proceed.

INGOT Brokers does not allow scalping, the minimum time frame to buy and sell an instrument is 10 minutes and above. If we find any scalping trades, we reserve the right to close the account within a 24 hours duration. Whereas we allow Hedging and you can utilize the Margin left in your account.

You may place orders to deal in Margin FX Contracts or CFDs in two ways (1) by telephoning on +61 2 80466500 or (2) using our Trading Platform through a computer connected to the internet or your mobile telephone.

Yes, please note that MetaTrader Mobile application already works on iPhone, iPad and iPod touch. The MetaTrader Mobile is available on the App Store free of charge. For the installation on Mac OS we recommend using the free application PlayOnMac. PlayOnMac is Wine-based software for easy installation of Windows applications on Mac OS

Yes, as long as they are aligned with our terms and conditions.

Foreign exchange, FX or currency trading, is a decentralized global market where all the world's currencies trade.

The market is open 24 hours a day from 5 p.m. EST on Sunday until 4 p.m. EST on Friday because currencies are in high demand.

GBPUSD, EURUSD, CADUSD, AUDUSD, USDCHF, USDJPY

Many factors among them, the supply and demand.

There are many ways to reduce risk; one of them is to use lower leverage.

From your Market watch window, right click and select “show all”. The instruments that show also depend on your account type.